Where professionals FIND The information and support they need
CUSTOMER SUPPORT & DESIGN SERVICE
Our Customer Service team is here to help – from the selection of the right product, correct product specification, installation consultation, help with an order, or an update on delivery.
INSTALLER PROGRAM
Increase your business with the Columbia Installer’s Program.
Find out about the program and its benefits, and how it can help propel your business to new heights of success.
ARCHITECT CENTRE
Find out how you can incorporate our products into your next exciting project.
From our range of different models, ENERGY STAR® certified options, and innovative features you clients are looking for.
Technical Information
The largest selection of standard sizes in the industry. Delivering greater value for money, and reducing delivery times.
Custom sizes available on any model, any glass type, any frame type. Fixed & Venting.
Use Columbia and FAKRO’s installation instructions to ensure a successful installation.
Download the instructions for Columbia and FAKRO models.
Columbia: Download two formats of model technical drawings – (1) Detail or (2) Product Data. Also available, .dwg (CAD file) and Product Specifications as a Word Doc, PDF, or Text file.
FAKRO: Cross Sections (.dwg, pdf), BIM Model (.rfa), 3D Drawings (.dwg, .skp) Specifications (.pdf, .docx).